Shopping Guide


Payment

Credit card

The accepted cards are as follows:
All credit card companies allow you to pay in full.

●Visa
●Mastercard
●American Express
●JCB

【remarks】
・If you are unable to use your credit card due to your usage status, etc., we will guide you through changing your credit card information and payment method.
・If you do not change your credit card information or payment method within 7 days after being notified of the change, your order will be cancelled.
- Credit cards in a name other than your own cannot be used.
・Due to the payment system, we do not issue credit card receipts.

Shop Pay

This is a payment service provided by the online shopping system Shopify.
Save your address and credit card information to make shopping easier the next time you shop.

・You will need an email address and a mobile phone number to use this service.
Please visit the Shop Pay website for more details.
- Please note that even if you register or edit your address information on the "Account" page of this website, it will not be reflected in your address information on "Shop Pay."
・If you are unable to use your credit card due to your usage status, etc., we will guide you through changing your credit card information and payment method.
・If you do not change your credit card information or payment method within 7 days after being notified of the change, your order will be cancelled.

Apple Pay

You can make payments using an iPhone that supports Apple Pay.

・You will need to add a credit card to your iPhone's Wallet in advance.
For more information about Apple Pay and Wallet, please visit the Apple Pay website . Cards that can be used with Apple Pay vary by issuer.
For more information, please visit Apple's website .
・If you are unable to use Apple Pay or credit cards due to your usage status, we will guide you through changing your payment method.
- If you do not change your payment method within 7 days after being notified of the change, your order will be cancelled.

Google Pay

You can make payments using Android devices that support Google Pay.

・You will need to add a credit card to your Google account and the Google Pay app in advance.
For more information about Google Pay, please visit the Google Pay website .
・Cards that can be used with Google Pay vary depending on the issuer.
For more information, please visit the Google Pay website .
・If you are unable to use Google Pay or a credit card due to your usage status, we will guide you through changing your payment method.
- If you do not change your payment method within 7 days after being notified of the change, your order will be cancelled.

About Shipping

Courier

Unless otherwise specified, your order will be shipped within 2 business days after confirmation.

*Yamato Transport is the standard delivery carrier, however, if there are a large number of items or the package is large, we may change the shipping company at our discretion.
*We do not ship internationally.

Shipping Fee

Shipping fees are set for each delivery address.
・This price includes consumption tax.
・If your purchase totals 5,000 yen or more (tax included), shipping is free.
(Shipping is free for orders over 10,000 yen including tax for deliveries to Hokkaido, Okinawa, and remote islands)
・Additional shipping fees may apply to remote islands and some areas. We will contact you after confirming your order.

Hokkaido 1,540 yen
Tohoku 1,100 yen
Kanto 1,100 yen
Shinetsu 880 yen
Hokuriku 880 yen
Tokai 770 yen
Kansai 770 yen
China 770 yen
Shikoku 880 yen
Kyushu 880 yen
Okinawa 1,320 yen

The area details are as follows:

Tohoku: Aomori, Iwate, Akita, Miyagi, Yamagata, Fukushima

Kanto: Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi

Shinetsu: Niigata, Nagano

Hokuriku: Toyama, Ishikawa, Fukui

Tokai: Gifu, Shizuoka, Aichi, Mie

Kansai: Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama

Chugoku: Tottori, Shimane, Okayama, Hiroshima, Yamaguchi

Shikoku: Tokushima, Kagawa, Ehime, Kochi

Kyushu: Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima

Business hours

Business days are weekdays excluding Saturdays, Sundays, and holidays, and business hours are 9:00 to 17:00.

・We also have additional holidays such as New Year's holidays and summer holidays.
-Orders and inquiries made outside business hours will be handled on the next business day.

Returns and Refunds

We only accept returns, refunds, and exchanges if you contact us within 7 days of receiving the product.
Please check your order number and contact us by phone or through the inquiry form.

Please note that we do not accept returns, refunds, or exchanges due to customer convenience.

[contact address]
TEL: 06-6783-2013
Contact form is here

・There may be cases where we are unable to accommodate an exchange, such as when we are unable to arrange for the same product. In such cases, please understand that we will provide a refund.